Our Return Policy in short Return Policy

All sales are final. If you have an inquiry in regards to your specific product received, please reach out to Tictail at hello@tictail.com.

Transport Damage

If the product is lost or you, upon receiving, notice that the item has been damaged during transport, you should immediately report this to us.


Unclaimed Packages

For packages that are not cashed at your post office within 14 days, Tictail reserves the right to charge you a handling fee to cover return shipping and freight companies' administrative costs.

All enquiries: support@tictail.com